Privacy Policy for Avanza Transports
Effective Date: 3/23/2026
Avanza Transports ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://avanzatransports.com or use our transportation services.
1. Information We Collect
We may collect the following information:
* Name
* Email address
* Phone number
* Pickup and drop-off location details
* Service request details
* Payment information when applicable
* Device and browsing information
2. How We Use Your Information
We use the information we collect to:
* Provide transportation and logistics services
* Respond to service inquiries and requests
* Communicate with customers regarding bookings and transportation updates
* Improve our website and services
* Ensure safety and operational efficiency
* Maintain records required for customer service and regulatory compliance
3. SMS and Communications
By providing your phone number, you consent to receive transactional communications related to your transportation services and service requests.
These communications may include:
* Booking confirmations
* Driver assignment notifications
* Pickup reminders
* Driver arrival notifications
* Schedule changes
* Service-related alerts
* Ride cancellations
* Customer support communications
Message frequency varies depending on your transportation activity, scheduled services, and communication preferences.
Message and data rates may apply.
You may opt out at any time by replying **STOP**.
For assistance, reply **HELP** or contact us directly using the contact information below.
Wireless carriers are not liable for delayed or undelivered messages.
SMS consent is not shared with third parties or affiliates for marketing purposes.
We do not send unsolicited marketing messages without your consent.
4. Sharing of Information
We do not sell or rent personal information.
We may share information with:
* Drivers or contractors as necessary to fulfill transportation services
* Service providers such as communication, mapping, payment processing, and technology platforms
* Legal authorities when required by law or legal process
5. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure and we cannot guarantee absolute security.
6. Data Retention
We retain your information only as long as necessary to provide services, fulfill contractual obligations, resolve disputes, and comply with legal and regulatory requirements.
7. Your Rights
You may request:
* Access to your personal information
* Correction of inaccurate information
* Deletion of your personal data where permitted by law
To make a request, please contact us using the information below.
8. Third-Party Services
We may use third-party service providers for:
* Website hosting
* Payment processing
* Mapping and navigation services
* Communication services including SMS and email providers
* Analytics and application monitoring
These providers maintain their own privacy policies governing their services.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
10. Medical Transportation Disclaimer
Avanza Transports may provide transportation services to medical appointments and healthcare facilities. Customers should avoid transmitting sensitive medical information through SMS messages or other unsecured communication channels.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
12. Contact Information
Website: https://avanzatransports.com
Email: [email protected]
Phone: 239-888-1628
13. Consent
By using our website or services, you acknowledge that you have read and agree to this Privacy Policy.